FAQ

 Thanks very much for your precious questions, which may helps more consumers.
We’d love to hear from you. Call 0086-0757-85793722 or send us e-mail Dentalight_global@126.com.

1.
Question: Are these treats or food?
Answer: They are treats, supplementary food for dogs?
2.
Question:  How many and how often do I give these to my dog?
Answer: We recommend feed one treat per day.
3.
Question: My dog is only 4 months and can he chew this treat?
Answer: No, not suitable for dogs less than 6 months of age.
4.
Question: Are there any sugar, salt or artificial preservatives in the dog treats?
Answer: No, the treat is all natural and free of sugar, salt or artificial preservatives.
5.
Question: How long will an edible chew treat last?
Answer: Edible chew treats are "treat" bones that are meant to be consumed, and all dogs consume edible treats at different rates of speed based on their jaw strength and chewing style.
The "lifespan" of each edible chew treat can also depend on how determined a chewer your dog is.
6.
Question: My dog is allergic to all meat but chicken and turkey as well as all grains. Can I feed your treat to her?
Answer: We recommend consider “Vital Fiber” and “Dent Fresh” series as they are grain free. “Vital Fiber” is vegetarian, 100% no meat and Dent Fresh only contains small amount of Aquatic animal by product.
7.
Question: Do these bones stain?
Answer: Our treat contains natural ingredients that may cause staining on carpets and light coloured fabrics. Outside feeding is recommended.
8.
Question: How does Dentalight dental treat work?
Answer: Dentalight dental treats work with mechanical action similar to how your tooth brush works, where it will scrape the surface of the tooth and help brush away plaque and tartar that can accumulate that can lead to more serious problems.
9.
Question:  can you give me some tips for better dog oral care?
Answer: We recommend follow below 3 tips to keep a happy mouth for your dog.
1.Regular Veterinary Exams and Cleanings: Your vet can help spot and treat problems before they become more serious issues.
2.Dog Oral Care Treats: Feed your dog specially designed oral care snacks and treats, such as Dentalight dental Treats.
3.Avoid Feeding Your Dog Table Scraps: Your dog may love table scraps, but human food may increase the buildup of plaque and tartar on your dog's teeth.
10.
Question:  How about the best before date for the treat I brought?
Answer: On each of our packages there is a Best Before Date. If you ever receive an expired product, please contact the seller or give us a call at 0086-0757-85793722 or send us e-mail Dentalight_global@126.com. 
11.
Question: I bought the wrong chew for my dog. What should I do?
Answer: If you are dissatisfied with your purchase that you did not use, please return it to the shops that you bought within 15 days.
If you provide your dog's breed, age, weight, and your mailing address, we can replace it with something more appropriate.
12.
Question:  Where are Dentalight products made?
Answer: All dentalight products are made in the P.R.C in our facility be assured that all Dentalight products manufacturing adhere to stringent quality-control standards for every product.
Our quality-control team checks the products on a regular basis to ensure all procedures are in full compliance with highest standard for the quality and safety of our products.
For added assurance, we use independent third-party testing facilities for the tests. The confidence of the consumers who use our products is of paramount importance to us.